Your privacy matters to us. This policy explains exactly what personal data jlcc Casino collects, why we collect it, how we use it, and the rights you have as a player under Philippine law.
Six core principles that guide how jlcc Casino handles your personal information
jlcc Casino uses 256-bit SSL encryption on all data transmissions. Your personal and financial information is stored on secured servers with restricted access and regular security audits.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data held by jlcc Casino at any time.
jlcc Casino does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the jlcc platform.
jlcc Casino is fully compliant with Republic Act No. 10173, the Data Privacy Act of 2012, and the regulations of the National Privacy Commission (NPC) of the Philippines.
You can opt out of marketing communications from jlcc Casino at any time by updating your account preferences or contacting our support team. Opting out will not affect your ability to use the platform.
jlcc Casino collects only the personal data that is necessary to provide our services, comply with PAGCOR regulations, and meet our legal obligations. We do not collect data beyond what is required.
jlcc Casino ("jlcc", "we", "us", "our") is committed to protecting the privacy and personal data of all players and visitors who use the jlcc Casino platform. This Privacy Policy describes how we collect, use, store, share, and protect your personal information in connection with your use of the jlcc website and related services.
jlcc Casino operates as a PAGCOR-licensed online casino serving Filipino players across the Philippines. As a data controller, jlcc Casino is responsible for ensuring that your personal data is processed lawfully, fairly, and transparently in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 (PDPA), and the implementing rules and regulations issued by the National Privacy Commission (NPC).
This Privacy Policy should be read together with our Terms & Conditions. Capitalized terms not defined in this policy have the meanings given to them in the Terms & Conditions.
jlcc Casino collects the following categories of personal data from players and platform visitors:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Email address, Philippine mobile number, home address | Account communication, support, verification |
| Financial Data | GCash number, Maya account, bank account details, transaction history | Processing deposits and withdrawals, AML compliance |
| Gaming Data | Game history, bet amounts, win/loss records, session duration | Platform operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Security, fraud prevention, platform optimization |
| Usage Data | Pages visited, features used, click patterns, session duration | Platform improvement, personalization |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support, quality assurance, dispute resolution |
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law (for example, self-exclusion records maintained for responsible gaming purposes).
We collect personal data directly from you when you: register for a jlcc Casino account; complete identity verification (KYC); make a deposit or withdrawal; contact our customer support team; participate in promotions or surveys; or update your account profile.
When you access the jlcc Casino platform, we automatically collect certain technical and usage data through cookies, web beacons, log files, and similar tracking technologies. This includes your IP address, device identifiers, browser type, pages visited, and interaction patterns on the platform.
We may receive personal data about you from third parties in limited circumstances, including: payment processors (GCash, Maya, banks) for transaction verification; identity verification service providers for KYC compliance; fraud prevention and anti-money laundering (AML) screening services; and PAGCOR or other regulatory authorities where required by law.
jlcc Casino uses your personal data for the following purposes:
jlcc Casino will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by law.
jlcc Casino processes your personal data on the following legal bases under the Data Privacy Act of 2012:
jlcc Casino shares personal data with carefully selected third-party service providers who assist us in operating the platform. These include payment processors (GCash, Maya, Philippine banks), identity verification providers, cloud hosting services, customer support software providers, and analytics platforms. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.
jlcc Casino may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, or other government authorities where required by law, court order, or regulatory requirement.
In the event of a merger, acquisition, or sale of all or part of jlcc Casino's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights under the Data Privacy Act will be preserved.
jlcc Casino uses cookies and similar tracking technologies to enhance your experience on the platform, maintain your session, and analyze platform usage. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jlcc Casino platform. For more information on managing cookies, refer to your browser's help documentation.
jlcc Casino retains your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The following general retention periods apply:
When personal data is no longer required, jlcc Casino will securely delete or anonymize it in accordance with our data disposal procedures.
jlcc Casino implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Despite these measures, no method of data transmission or storage is completely secure. In the event of a personal data breach that poses a risk to your rights and freedoms, jlcc Casino will notify the National Privacy Commission and affected players within seventy-two (72) hours of becoming aware of the breach, as required by NPC regulations.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jlcc Casino:
To exercise any of these rights, please contact jlcc Casino's Data Protection Officer via the contact details in Section 13. We will respond to all verified requests within thirty (30) days. In complex cases, this period may be extended by a further thirty (30) days with prior notice to you.
The jlcc Casino platform is strictly intended for persons who are twenty-one (21) years of age or older, in accordance with PAGCOR regulations. jlcc Casino does not knowingly collect personal data from persons under the age of 21.
If jlcc Casino becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the personal data, and report the matter to PAGCOR as required. If you believe that a minor has registered on the jlcc Casino platform, please contact our support team immediately.
jlcc Casino reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. The "Last Updated" date at the top of this page will be revised whenever material changes are made.
For significant changes that materially affect your rights or how we use your personal data, jlcc Casino will notify registered players via email or a prominent notice on the platform at least fourteen (14) days before the changes take effect. Your continued use of the jlcc Casino platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how jlcc Casino protects your personal information.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact jlcc Casino's Data Protection Officer:
jlcc Casino – Data Protection Officer
Email (plain text): [email protected]
Support Email: [email protected]
Operating under PAGCOR license · Republic of the Philippines
Response time: within 30 days of receipt of verified request
You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. Information on how to file a complaint is available on the NPC's official website.
For responsible gaming concerns, please visit our Responsible Gaming page or contact our support team via live chat on the platform.
Now that you know how jlcc Casino protects your privacy, join thousands of Filipino players enjoying a secure, PAGCOR-licensed gaming experience. Players 21 and above only.
Must be 21 or older · PAGCOR licensed · Gambling is addictive. Know when to stop.